A temporary password will be sent to your email address once you complete the request and choose "Reset Password". The password will only be valid for 30 minutes. If you do not receive an email from firstname.lastname@example.org, check your spam folder. The New Password must be 8-17 characters in length, contain at least 1 letter, 1 number, and 1 symbol, and cannot contain spaces. Passwords expire every X months. Your Password is case sensitive. You will need to remember exactly how you entered it.