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Password must be 9-17 characters and include one of each of the following: 1 capital letter, 1 lower case letter, 1 number and 1 special character.  

Acceptable special characters: At, Hash, Dollar, Ampersand, Asterisk, Underscore, Hyphen, Comma, Period or Apostrophe.   

Token Customer Password Requirement - 8 digit token passcode + 4-digit PIN, no spaces, 12 numerical characters total.